Salesforce

Salesforce enables your company to nurture its customer relationships with comprehensive communication and messaging features. It also integrates with countless systems, including ERP software. It offers a unique tool to complete your arsenal.

Who can benefit from Salesforce?

Salesforce offers one of the most comprehensive CRM feature packages in the market. Both small and large firms can leverage its features, especially thanks to its customization options.

Salesforce Hero Image

How we help our clients

Finding the right ERP – one that aligns with your business ambitions and supports your future growth – is crucial, yet complex. At Zero Point, we’re committed to understanding your business’s goals and requirements, which enables us to guide you toward the best solution.
Zero Point stands as your strategic partner, ensuring a smooth journey from planning to execution, while always staying mindful of your budget constraints. Our dedicated team is committed to maximizing your return on investment.
Software implementation projects can be challenging and occasionally veer off course due to improper practices or lack of management buy-in. Zero Point steps in to salvage these projects. We meticulously analyze the setbacks and devise a robust action plan to resurrect your ERP project.
We ensure your ERP system and other crucial applications work together without a hitch. Additionally, with our expertise in NetSuite’s integration API, we can ensure even non-native apps play nicely within your technology stack.
When off-the-shelf software doesn’t meet your needs, our in-house development team steps in. We create powerful solutions tailored to your requirements, ensuring you get what you need. Once built, the choice of maintaining and updating is yours – we build it, you own it.
Transitioning data can present hurdles, often requiring a significant revamp of your organization’s data structures. At Zero Point, we employ tried-and-true data migration strategies to effortlessly blend new software into your existing setup, keeping your operations smooth and uninterrupted.
No system is beyond improvement. We begin by analyzing your current databases, workflows, and user roles. After delivering a detailed report with recommendations and obtaining approval, we set an action plan with timelines to enhance your operations. We might use a tool here or there to help speed things up.
Zero Point’s support extends beyond troubleshooting. We offer full-time assistance, including dedicated training and educational resources, for all supported products. Trust is essential, and we aim to be more than just a name on a screen. Each client gets a dedicated support staff for consistent assistance.

Finding the right ERP – one that aligns with your business ambitions and supports your future growth – is crucial, yet complex. At Zero Point, we're committed to understanding your business's goals and requirements, which enables us to guide you toward the best solution.

Zero Point stands as your strategic partner, ensuring a smooth journey from planning to execution, while always staying mindful of your budget constraints. Our dedicated team is committed to maximizing your return on investment.

Software implementation projects can be challenging and occasionally veer off course due to improper practices or lack of management buy-in. Zero Point steps in to salvage these projects. We meticulously analyze the setbacks and devise a robust action plan to resurrect your ERP project. 

We ensure your ERP system and other crucial applications work together without a hitch. Additionally, with our expertise in NetSuite's integration API, we can ensure even non-native apps play nicely within your technology stack.

When off-the-shelf software doesn't meet your needs, our in-house development team steps in. We create powerful solutions tailored to your requirements, ensuring you get what you need. Once built, the choice of maintaining and updating is yours - we build it, you own it.

Transitioning data can present hurdles, often requiring a significant revamp of your organization's data structures. At Zero Point, we employ tried-and-true data migration strategies to effortlessly blend new software into your existing setup, keeping your operations smooth and uninterrupted.

No system is beyond improvement. We begin by analyzing your current databases, workflows, and user roles. After delivering a detailed report with recommendations and obtaining approval, we set an action plan with timelines to enhance your operations. We might use a tool here or there to help speed things up.

Zero Point's support extends beyond troubleshooting. We offer full-time assistance, including dedicated training and educational resources, for all supported products. Trust is essential, and we aim to be more than just a name on a screen. Each client gets a dedicated support staff for consistent assistance.

Features

Account and Contact Management

You can learn more about your customers via detailed profiles assigned to every lead. Through Salesforce, sales teams can track a client’s activity history and message history. Its experience personalization features can take you to the next level.

Lead Tracking form Click to the Sale Conclusion

Salesforce lets you monitor every lead’s experience through your marketing campaign and website. That includes where they click and which products or services are more popular. Furthermore, you can optimize your campaigns on multiple channels.

In-depth Sales Data

Salesforce enables you to optimize your sales and decision-making process. It provides all the information you need about your company’s performance and profitability, particularly around its marketing.

Specialized Features

Salesforce offers more than CRM features. You can create detailed workflows, sync files across multiple devices, and review sales forecasts to assess your goals and room for improvement.

Benefits

Advanced CRM AI Functionality.

Allows Data-Driven Decisions via Analytics and Reports.

Boost productivity with automation features and straightforward dashboards.

Run your business from any mobile device.

Frequently asked questions

Integrating Salesforce with your ERP can streamline sales processes, increase revenue, and reduce manual work. It offers native or custom integrations with major ERP systems and is adaptable to various industries. However, the costs and resources for implementation should be considered​.
Salesforce is scalable and customizable, which makes it suitable for businesses of all sizes and industries. From small businesses to large enterprises, any organization that wants to improve its customer relationships and streamline its business processes can benefit from Salesforce.
The implementation time for Salesforce can vary widely depending on the complexity of the project. A basic implementation might take a few weeks, while a complex, enterprise-level implementation could take several months.
Salesforce takes data security very seriously. It employs a robust suite of security measures, including data encryption, user authentication, network security, and compliance with various international and industry-specific data security standards.
Salesforce offers a variety of support options, including online resources, training, a community of users, and direct support from Salesforce support technicians.
Salesforce offers several editions of its software, including Essentials, Professional, Enterprise, and Unlimited. The right choice depends on the size of your business, your needs, and your budget. Enterprise and Unlimited editions are often suitable for medium to large businesses due to their extensive features and customizability.
Yes, Salesforce provides tools and services that can assist with data migration from many different systems. Zero Point can also assist with these tasks.

Ready to partner with Zero Point?

We guide our clients through their entire ERP selection and implementation process. Click the button below to get started with a Zero Point expert.