Integrating Salesforce with NetSuite

Integrating Salesforce with NetSuite

Businesses rely on platforms and software to manage their operations and customer relationships. One software that is widely used is NetSuite, an ERP (Enterprise Resource Planning) system that offers a comprehensive solution for managing financials, inventory, and e-commerce.

Another commonly adopted software is Salesforce, a CRM (Customer Relationship Management) system that offers a comprehensive solution for managing customer data, sales, and marketing.

You can easily integrate Salesforce and NetSuite, using the Celigo Connector, eliminating manual data entry and reducing the possibility of errors. The visual mapping tool provided by Celigo makes it easy to customize. While their support and maintenance services help ensure the integration runs smoothly.

Below we outline the steps for integrating Salesforce and NetSuite using the Celigo connector and discuss the benefits of doing so:

Step 1: Setting up Your Celigo Integration

Sign up for a Celigo account and install the Celigo NetSuite Connector and Salesforce Connector from the AppExchange.

Celigo Integration Signup

Step 2: Configuring

Set up the connector by configuring the integration settings. Such as data fields to be mapped, frequency of data syncing, and access permissions.

Customize the integration flows using the visual mapping tool provided by Celigo to meet your specific business requirements.

Step 3: Testing

Test the integration to ensure that data is syncing correctly between Salesforce and NetSuite.

NetSuite-Salesforce workflow example

Step 4: Finalizing

  • Train your employees on how to use the integrated system.
  • Deploy the integration to your live systems and monitor it regularly to troubleshoot any issues that arise during sync.
  • Make use of the available support and maintenance services offered by Celigo to keep the integration running smoothly.

Benefits of Integrating Salesforce and NetSuite

By understanding the benefits of integrating these two systems, businesses can make an informed decision about whether to pursue integration and how to maximize its potential.

Whether you are a small business looking to streamline your operations or a large enterprise seeking to optimize your customer relationships, the integration of Salesforce and NetSuite can be a valuable investment. Here are some reasons to consider the integration:

  • Improved Efficiency: Automate data syncing between the two systems. Eliminate the need for manual data entry and reduce the possibility of errors.
  • Increased Productivity: Access customer data, sales data, and financial data in one place. Make it easier for employees to access the information they need to make informed decisions.
  • Better Decision-Making: Gain real-time visibility into customer data, sales data, and financial data. Help identify issues and opportunities for improvement.
  • Enhanced Security: Implement security measures such as access control, data encryption, and backups to safeguard their data.

Challenges of Integrating Salesforce and NetSuite

The Salesforce and NetSuite integration can bring many challenges to businesses too.  By carefully considering the challenges that may arise and developing strategies to address them, businesses can ensure a smooth and successful integration process. In this section, we will review each of the key challenges and outline some basic solutions that businesses can use to overcome them.

NetSuite & Salesforce integration challenges

Some of the common challenges include:

  • Lack of Planning: Integrating two complex systems like Salesforce and NetSuite requires careful planning to ensure a successful outcome. To overcome this challenge, take the time to understand their requirements. Prioritize their goals, and create a detailed plan of action.
  • Limits of Data Integration: There may be limits to the extent of data integration between the two systems. Overall, this impacts the efficiency and effectiveness of the integration. Review the available data fields, determine which data is essential, and prioritize the data that needs to be integrated.
  • Integration Process Scheduling: Integrations can take a significant amount of time and resources. The process needs to be scheduled carefully to minimize disruption to business operations. Identify the right time for integration, allocate the necessary resources, and communicate the change to employees and stakeholders.
  • One Size Fits All Approach: A “one size fits all” approach to integration may not be suitable for every business. Evaluate your needs, tailor the integration to meet your requirements, and ensure that it aligns with your overall business strategy.
  • Data Mapping & Duplication: Mapping data between the two systems and avoiding duplication requires careful planning and execution. Establish clear data mapping rules. Automate the data mapping process where possible, and regularly review and clean the data to avoid duplication.
  • Data Security: The integration process must ensure that data security and privacy are maintained. Adequate measures should be in place to protect sensitive business information. Implement strong data security measures. Regularly monitor the security of the integrated system, and educate employees on the importance of data security.

With careful planning, the right ERP partner like Zero Point ERP can help get your integration heading in the right direction. Overcome the challenges you’ve been experiencing and begin reaping the benefits of integrating Salesforce and NetSuite.

Schedule a free consultation

Salesforce and NetSuite combined can generate significant value to businesses. This includes gaining real-time visibility into customer data, sales data, and financial data, all from one dashboard.

At Zero Point ERP, we specialize in identifying, implementing, and integrating the most suitable ERP solutions for your business needs. Including cutting-edge ERP software and relevant integrations. Our goal is to help organizations maximize the benefits of technology and achieve their desired outcomes.

If you are interested in learning more about our services and how we can help you integrate Salesforce and NetSuite, we invite you to schedule a free consultation with us. Our experts will be happy to guide you through the process and answer any questions you may have.


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