ERP Change Management: Culture And Leadership

Effective ERP change management culture

ERP change management is intricate. Firstly, it requires extensive technical knowledge. Moreover, it demands strong adoption from its users. That’s why organizational culture is vital. Unfortunately, it’s quite complicated.

On the other hand, this article covers it extensively. Today, we’ll summarize its most important points. You’ll learn what makes an effective ERP environment.

Additionally, we’re offering free consultations for clients. Make sure to book yours today!

The fundamentals of ERP change management

Now, let’s go through what these concepts are. Organizational culture encompasses countless factors. You must assess your company’s entire mindset.

Leadership isn’t the exception. Sure, it sounds simple at first. It’s a primary driver behind your resources. However, its role in ERP projects goes beyond that.

Organizational culture

Essentially, it refers to how employees think. That includes all roles and positions. For instance, some define it as shared assumptions. Said assumptions relate to how the organization works. It’s also your company’s values and approaches.


Similarly, this concept relates to influence. However, it’s non-coercive. To simplify, we can say it’s your company’s coordination force. Some experts divide it into different branches. However, we’ll stick to the traditional definition.

Why are they crucial for ERP change management?

Then, we have how they change ERP projects. Your company’s success depends on them. Likewise, ERP implementation demands effective leadership. Additionally, your organizational culture tailors the right environment.

Learning and development

ERP software is complex. As such, users must learn and get used to it. Your company’s learning capabilities tie into ERP success.

Risk tolerance

Likewise, different companies tolerate different risk levels. Risk tolerance ties directly to your company’s culture. There’s no “right or wrong” with it, though.

Sharing power

Some companies centralize power in management. Conversely, other companies encourage sharing power. User participation directly correlates with ERP project success.

Participative decision-making

Speaking of user participation, we can repeat it here. Users provide vital insight for ERP adoption. They’ll interact with the system more than anyone. Therefore, encouraging participation is essential.

The leader’s vision

Leader vision means many things. ERP advocacy and transform vision are examples. Basically, leaders must dedicate themselves to the project. Their vision and responsibility are implementation pillars.

Top management participation

Finally, top management must learn about ERP. They can foster the required culture for implementation. In most cases, they’ll be the organizational mindset’s root.

How can you ensure effective ERP change management?

Naturally, working with experienced professionals is ideal. In Zero Point, we have the expertise you need. We’ve helped many clients in multiple industries. The same goes for various ERP solutions. You can check out some stories here!

Also, remember to book your free consultation! We’ll help you find the optimal solution for your needs.


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