Thermo Fisher Scientific is the world leader in serving science. Their mission is to enable their customers to make the world healthier, cleaner, and safer. Whether their customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics, or the development and manufacturing of life-changing therapies, they exist to support them.
Like many businesses, Thermo Fisher Scientific relied on an on-premise ERP solution to manage their financials and day-to-day supply chain operations, while a number of third-party apps, spreadsheets, and manual processes had been added over the years to address specific needs.
Existing processes were wasting valuable time as people patched together information from siloed, disparate and outdated systems. Reporting took so long that when executive teams finally made sense of the data, the time to take a relevant course of action had already passed. It was critical for Thermo Fisher Scientific to engage a partner with the right experience and technical capabilities to drive their business forward.
They approached Zero Point ERP to implement a system that would unify the financial and operational aspects of all their industry-leading brands. After a careful review of their options, Oracle Cloud Supply Chain & Manufacturing was chosen as the preferred software.
A robust order management system was designed to support a network of warehouses across the globe. It was important the system contain real-time inventory tracking, financial reporting, and custom filtering capabilities. We were also asked to redesign their general ledger report.
During the implementation phase, we engaged personnel and management teams in discovery workshops. This increased the success and adoption rate of the new system.
Training and process documentation were also provided to maintain a standard operating environment for new hires and existing employees.
With Oracle Cloud Supply Chain & Manufacturing up and running, employees no longer have to re-enter data in multiple systems, correct wrong data, or wait for batch updates. Sharing real-time data meant greater operational transparency and collaboration between departments. This led to increased productivity across all brands. And a multi-million dollar cost saving within the first year of deployment.
They gained deeper reporting insights, stronger order management, and real-time access to information to make better decisions across the company’s supply chain.
Order management, inventory tracking, real-time data, advanced reporting capabilities, and one single unified system – it’s exactly what Thermo Fisher Scientific needed to set itself apart from competitors and thrive in a changing global environment.