Global Healthcare Exchange Achieves ERP Success through Efficient Accounting and Management Practices

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Global Healthcare Exchange

About The Client

Started initially as a consortium with some of the largest players in healthcare, Global Healthcare Exchange (GHX) has a strong track record of enabling collaboration between healthcare providers and suppliers. They pioneered healthcare’s largest cloud-based supply chain network, which connects tens of thousands of healthcare organizations across the globe.

Over the last two decades, GHX has continued innovating alongside a passionate community of healthcare providers, suppliers, distributors, and other industry stakeholders, all united around a common purpose: to simplify the patient-centered business of healthcare to improve outcomes.

The Challenge

Maintaining and optimizing an Oracle ERP system is critical for any business and its financial operations. GHX needed specialized support to ensure that their ERP system was running smoothly and efficiently at all times. This support included daily maintenance tasks such as optimizing database performance, backing up and restoring data, and troubleshooting and fixing any issues that arose.

The client also needed assistance with integrating various Oracle applications into their ERP. These applications, including Purchasing, I-Expense, and Cash Management, are essential tools for many businesses and are designed to streamline operations and improve efficiency. Proper implementation of these modules was necessary for them to function effectively within the client’s recently launched ERP.

The Solution

As a provider of comprehensive Oracle ERP technical support, Zero Point was able to assist GHX’s employees with all of their Oracle-related needs. This included providing daily maintenance to ensure that the system was running smoothly and efficiently, as well as automating core processes to improve overall efficiency and productivity.

We successfully implemented key Oracle modules such as Purchasing, I-Expense, and Cash Management without any downtime for the client. These modules can help streamline operations and improve overall performance, and our team was able to ensure that they were properly integrated into GHX’s system. This included training key sponsors and employees that would be using the system. By providing top-notch technical support and successfully implementing these critical modules, Zero Point was able to optimize GHX’s Oracle ERP and support their business needs.

The Result

As a healthcare organization, GHX relies on efficient and effective accounting and management processes to support its operations. By implementing additional applications and advanced process automation, GHX was able to achieve greater efficiency and effectiveness in these processes.

In addition to the benefits provided by the applications themselves, the successful integration of these tools into GHX’s system was critical for optimizing performance and reducing the risk of errors. Overall, the implementation of these strategies allowed GHX’s accounting team to improve its internal processes, reporting, and effectiveness as a department within the company.

Zero Point ERP Solutions

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